November 2017  

President's Report

October was such an amazing month!

We started with a great Information & Libation session led by our new corporate member Denise Jacobus from Kuhl Insurance. Denise did an outstanding job educating us on Cyber Liability – The Exposure & Issues.  It was an eye opener and some of the tips she shared are listed in this very newsletter! 

The National NAWBO Conference was held October 15-17and according to Michelle Rouland and Susie Platt, it was fantastic!  Their keynote speaker on the first day of the conference was Erin Brockovich!  Both Michelle and Susie said she was wonderful!  The rest of the conference was loaded with great information that Susie and Michelle said can help our chapter to meet our strategic goals this year and beyond!  We will present those soon to all the membership and we hope that all of our members will become involved in helping us to accomplish them. 

At our regular meeting on October 18, Katie Kim from the Kim Company presented “Unlocking Your Full Potential Through Financial Leverage & Partnerships.  Katie shared information about the opportunities business owners have regarding expanding their businesses and utilizing borrowed money.  Katie is truly a fountain of information on this topic and women were standing in line after her presentation to ask her specific questions about their businesses.  Thank you Carol Hayse for arranging for Katie to present to our group!

November too promises to be a fantastic month with great sharing, networking and relationship building!

Back to top

Notes from National

Going to NAWBO nationals is always an amazing experience. It is empowering to see over 800 fellow business owners. You have a chance to interact candidly with women in a wide variety of industries and even your own. You are not competitors…you are NAWBO sisters lifting each other up.

If you think NAWBO is a force to be reckoned with, it is absolutely true! All you had to see were the key note speakers provided. We heard from women like the REAL Erin Brockovich (not Julia Roberts J), the president’s cabinet member in charge of small business matters and owner of the WWF Linda McMahon and the author of The Dressmaker of Khair Khana journalist Gayle Tzemach Lemmon among others. All were very insightful and motivational! Well worth going to just be in the room with these powerful engaging women.

This year they also did a great job of having breakout sessions that were relevant no matter where you are in your business life. If you were at the beginning, you needed motivation, you were struggling in an area like marketing, you were fully entrenched and established or if you were looking for succession for your business there were sessions for you.  

I know with our busy lives we don’t always feel like we can attend Nationals. I am here to say, our founders said, “Get a seat at the table or build your own table” and it really rings true! To see that our beloved NAWBO organization is powerful enough to bring iconic names, powerful politicians from the White House and award winning writers to speak means we ARE at the table! Interacting with new friends and reaching across the country for each other should make us all proud. Minneapolis was beautiful, we thank them for hosting us and Susie Platt was an excellent travel companion. I can’t wait for next year!!!

Michelle Rouland

A+ Children’s Academy-Owner

NAWBO Past President


NAWBO's Annual 2017 Women's Business Conference Update

What a great experience! This years annual conference was held in Minneapolis, MN.  It is always amazing how the sponsors really spoil us. From the wonderful receptions they host for us, to the lovely give aways (wait until you see my beautiful leather tote bag from Thirty One), to just the interest they take in our organization and making sure we have a great time. 

Then there are the fantastic speakers, round table discussions and the networking. This year my highlight would have to be Erin Brockovich. But then, lesser known to me, but as remarkable a speaker was Gayle Tzemach Lemmon, author of "The Dressmaker of Khair Khana", who kept us on the edge of our seats.  She shared the premise of her book,"the true story of a fearless young woman who not only reinvented herself as an entrepreneur to save her family but, in the face of ferocious opposition, brought hope to the lives of dozens of women in war-torn Kabul. "  I cannot wait to read this book!

Politically charged? Yes, that too. The highlight was Linda McMahon, head of the Small Business Administration. What experiences she shared, told about from a woman leader in the world of wrestling to a REAL seat at the table, a member of President Trump's Administration. 

A seat at the table.  That seemed to be an ongoing theme, although not the official theme. That would have to be my take away.  "Get a seat at the table, or build your own table!".  As women in business, isn't this the truth?! In life really. If you aren't sure how to do that, well, this conference gave us the tools to make that happen. 

Those are just a few of the highlights I experienced.  So, I hope this sheds a little more light on what the Annual Business Conference is about. I can not stress enough to GO.  You will not be sorry. 

Susie Platt

Spoon River Home Health

NAWBO President Elect 

Back to top

Calendar of Events

November 2, 2017 from 4 to 6 p.m. at W. E. Sullivan's in Peoria Heights

Carrie Pohl, Senior Vice President, Senior SBA Business Development Officer for Bank of America/Merrill Lynch will be our featured presenter. Carrie will focus on Resources to Grow Your Business and will offer a Question and Answer segment as well. Todd Chaffer, Commercial Banking Senior Relationship Manager will also be there too to answer questions as well. Be sure to put this on your calendar. What a great opportunity to learn, drink adult beverages and ask questions about your current business or a business you are thinking about launching.



November 15, 2017 from 5:30-8 p.m.

Presented By: Chuck Rice, brio Employee Development LLC

Chuck has always been passionate and truly believe in making a difference on how people interact in the business setting. It is such a large part of our existence that improving awareness of self and others is critical.
Perceptions are foundational to the paradigms we act upon daily. On some level he always knew this but did not always value and appreciate the concept. Rather than be frustrated he did something about it and formed brio Employee Development.

After Chuck's presentation we will honor our Corporate Partners and Pearl Sponsors.  Without them, we could not do what we do in educating and empowering the next generation of women entrepreneurs and leaders.

LOCATION: Mt. Hawley Country Club, Peoria, IL

COST: $30 for members and $35 for non-members.

To register go to: 

For more information, please contact  or call 309.692-2225 and leave a message

 Back by popular demand

If you did not have the opportunity to go on our Small Business Shopping Poker Run and then enjoy a late lunch/early dinner, you need to mark your calendar NOW so you don't miss this fun event!


Back to top

Partner News

Becky Wood likes to have leaders come to her class to hear their presentations.  It allows the young men and women a chance to share what they have learned, as well as to see leaders in our community.  Her next day of presenting with the new group of students is November 20 at 10 a.m. and 2 p.m. 

Please let Becky know if you can attend: 

Becky Wood, MBA

Instructor Management and Leadership   Association of Latino Professionals for America | Advisor

Foster College of Business

 Bradley University   Peoria, IL 61625   Office: +1(309)677-2285

Back to top

Image Potential Shares

Do You Model the Way? by Cindy Byrd

Owners, managers, and supervisors often express what they want for their business or organization in regards to service delivery while actually undermining that vision through their own day-to-day practices – consequently, integrity is absent and trust is diminished. Employees gauge what is important by how you react and respond to everyday responsibilitiesand by how you treat people, including them.They will not care about the vision, mission, core values, and service principles unless they see owners, executive staff, and all other managers and supervisors consistently upholding and living these things in their daily actions. With regard to values, there are two levels of commitment from which to choose:

  1. What you say you value (personal and the organizational values)
  2. What you actually display and what people actually experience

Take an honest look at your tendencies by rating yourself:

                                                                                                              Never                         Always                                            

 Do you complain about the “they’s” or “them’s”  out there?         1              2              3              4              5

 Are you too wrapped up in other matters to have the time          1              2              3              4              5

     or desire to be available to customers?

 Are you too wrapped up in other matters to have the time          1              2              3              4              5

     or desire to be available to employees?

Are your actions consistent with values you have expressed?     1              2              3              4              5

Are your actions consistent with the organization’s values?         1              2              3              4              5

Does your allocation of resources demonstrate your level           1              2              3              4              5

     of commitment to service delivery?

Do you openly or inadvertently contradict core values                  1              2              3              4              5

     and/or service principles in your words or actions?

Do you practice extraordinary service and excellence in                 1              2              3              4              5

     the small things you do each day?

 Your true opportunity for modeling the way in the most positive manner is three-fold:

1) To focus on your own learning and improvement

2) To serve the people who serve the customers

3) To promote their growth toward delivering exceptional experiencesWhen exceptional service becomes the heart of what you do and how you act as a manager and supervisor towards your employees and others, it allows you to encourage exceptional service within your department and throughout the entire organization. Great leaders become what they want their employees and organizations to become.

Back to top

For Your Information

Cyber Crime – 10 Ways Your Small Business an Fight It

By Kuhl Insurance – Presented by Denise Jacobus

Small businesses are becoming an attractive target for cyber criminals because they have valuable customer data, provide access to larger networks and often lack the resources to focus on cyber security. However, 78% of small businesses do not have a cyber attack response plan.  54% of small business owners have been the victim to at least one type of attack.  Common attacks are:  37% Computer Viruses, 20% Phishing and 15% Trojan Horse Malware.

Here are 10 ways you can fight cyber crime.

1. Protect your physical perimeter

2. Train your employees

3. Build a firewall

4. Update your software regularly

5. Change your passwords often

6. Secure your network

7. Monitor Social Networks

8. Encrypt data

9. Confirm your Vendor’s Security

10. Buy cyber insurance

 Denise also recommended the free download of RoboForm which aids in password protection.

Back to top

Weaver Leaders Conference

Because of our wonderful Carol Hayse and Michelle Rouland, and our very intelligent board, we are partnering with Senator Chuck Weaver and his “Developing Tomorrow’s Leaders Conference”.  We had said at our strategic meeting that we wanted to have more exposure in the community and we are doing it!!!!  Thank you to Carol and Michelle for being a part of this and taking us along!


Back to top

Classified Ads

Back to top